Customer Care Center: Returns & Warranties

Return Exceptions 

Our Standard Return policies do not apply to all items. Exceptions to our Standard Return policies and instructions on how to return these particular items appear below.

Non-Returnable Items

All sales are final for customized products. Items listed below but not limited to this list cannot be returned. If an error occurred in your order processing or packaging, please contact a Customer Service Specialist at 801-518-5328.
 

• Display Cases

• All custom orders

• All blank shells/masks 

• All items with "Closeout" or "Discontinued" wording

• All items with "Customized" wording

• All items with "Availability" listed as "Special Order"